FAQ

Is Violet ITAR Compliant?

Yep. Read more about full ITAR compliance here.

I want to connect Violet to software that isn't cloud-based. Can I do that?

Yep. Options include IP allowlisting, VPN and more. See Connect self-hosted software or reach out to [email protected] to chat.

Do you really provide a Teamcenter integration? How does it work?

Yep. We fetch part data, STEP files and PDFs from Teamcenter, ingest these into Violet, and can optionally sync data to a downstream tool such as ION, Boltline, Manufacturo or NetSuite. Violet offers two integration options: via REST API or direct to your SQL database.

Read more here on how we connect to your Teamcenter instance, or here to learn more about automations.

Do you offer academic or research licenses?

Yep and yep! We love supporting universities, academic research and student projects. And we’d love to add you to the list.

We're tired of more tools - why should we use Violet?

We get it, tool fatigue is very real. Adding yet another software tool to your tech stack probably sounds daunting.

But adding Violet as a layer on top of your tech stack will ultimately help alleviate the pain.

Violet will enable your team to significantly reduce development time, reduce cost by eliminating costly unnecessary licenses, mitigate risk by improving communication from day one, and avoid errors typically caused by manual work and human-in-the-loop mistakes.

Read more here: What is Violet?

Where does business logic live for data transformations? Is it configurable? Do I need to provide scripts?

Data mappings and transformations are handled by Violet. Some types of basic transformations are configurable through the Violet UI. Custom or advanced transformations are available upon request. Enhancements to user-configurable transformations are on our roadmap.

With what frequency can data be synchronized between applications?

Violet supports both scheduled batch syncs (e.g., get updates every 4 hours or once a day, etc.) and/or event-driven syncs.

What error notifications are available for failed synchronizations?

Violet provides push result logs for each attempted push. These logs will display both warnings and errors. Violet has automated retry mechanisms if the failure is a sporadic issue with the target app's API. Violet will surface error messages with supporting debugging information to help the user correct issues like name mismatches or incomplete data.