First, you'll need to configure your Teamcenter server to communicate with Violet via one of the below methods:
Option 1: Direct Violet Access (Preferred Method)
In this method, Violet will communicate directly with your Teamcenter server on a dedicated port.
To do so, you will need to open your firewall to our IP address:
By default, Violet will connect to port TCP:8080 on your Teamcenter server
To ensure that the connection between Violet and Teamcenter is secure, it is important that the endpoint on your Teamcenter server is protected with a valid SSL certificate.
If you prefer to use a different port, let us know. Any port is fine as long as JsonRestServices is available there.
If you are using Teamcenter Active Workspace, we will also need to communicate with port 3000 (in particular if you plan to transfer Teamcenter files)
Whitelist our IP address (below) at the selected ports
For Violet:
For VioletGov:
Option 2: Connect via VPN
In this method, we’ll need to establish a VPN tunnel (we recommend ) between Violet’s AWS VPC and the network where your Teamcenter is hosted.
See more detail on how to set this up .
We also support connecting via AWS PrivateLink.
Either way, we’ll need to work directly with your team to configure and confirm the connection.
Create and share a read-only Violet user account
We also ask that you create a dedicated read-only user account for Violet. This is required to allow Violet to access the REST API without locking out another user.
(If your Teamcenter has ActiveWorkspace, which allows simultaneous logins for a single user, this is not strictly required. However, dedicated access will still help the Violet team reliably test and maintain your integration)
The Violet team will share a dedicated vault with you to securely exchange credentials.
In order for Violet to connect to your Teamcenter instance, it will need to be running JsonRestServices,which is usually enabled out of the box.
Not sure whether yours is? Run the quick test below.
Test if your Teamcenter is running JsonRestServices
(Note, replace yourteamcenter.yourdomain.com with the location of your Teamcenter sever).
You should see an error page with the below error message. This confirms that JsonRestServices are running at that endpoint.
The request could not be understood by the server due to malformed syntax.
If you see a response other than this message, you may not have JsonRestServices enabled. We'll need to connect with your Teamcenter implementation team to enable this.
